Does BU provide accommodation for couples? Can I find information regarding arriving at my BU accommodation? When can I move into my accommodation? What can I do about feeling isolated in my student accommodation? What is ResLifeBU? How do I change my accommodation booking bus pass choice? Where can I get some compostable bin bags? Is it possible to transfer to another accommodation? What if I want to transfer or withdraw from my accommodation? Summer lettings Am I guaranteed accommodation if I defer my course offer? I have problems with my internet connection in my accommodation. Where can I get help? How do I report maintenance issues? Can I smoke in my room? Is there parking for students at BU Accommodation? Updating your address and contact details I would like to cancel my accommodation booking. Can you book my accommodation for me? How do I know if I am eligible to book accommodation? I want to live with my friend. What are my options? The accommodation I want is not available. What are my options? Can I move into my accommodation before the start of the academic year? There is no accommodation for families or couples. What are my options? I'm an insurance / clearing student and I don't have my accommodation login details. What do I do? I need an en-suite bathroom due to medical / health issues and there are none left. What do I do? I am a mature student. Can I apply for accommodation? I am doing a Nursing/Midwifery/ODP course. Can I live in Halls? I will be starting in January or February. Do you have accommodation for me? When will I get my deposit back? Can I get out of my contract and if so, how? I haven't got accommodation yet. What should I do? What size bed do I have at my accommodation? How many people will I be sharing with? Can I bring my pet? I have lost my log in details for the Accommodation Portal. Can you help? I am coming from another university so I won't be in my first year. Can I apply for accommodation? I have to go on placement. Can I break my accommodation contract? Can I appeal an accommodation deposit deduction? Where do I hand in my keys when I leave my accommodation? What do we do if we have an emergency and the office is closed? I don't need to be here for the last term. Do I still need to pay my rent? Who can I complain to about my accommodation? Can I decorate my room? Can I book BU accommodation again next year? (2019) Can I stay in university accommodation for the summer? When does my accommodation contract finish? What happens if I lose my keys or lock myself out? Can I have overnight guests / visitors? Will I be housed with students from my own country? How can I travel to the University? What colour is my bedroom? Is there a laundry room? What facilities are included in the university accommodation? Are there cleaners in the Halls, and will my room be cleaned? Where do I collect my keys? When can I arrive at my university accommodation? I want to bring my family. Is there any suitable accommodation available? Are the Halls of Residence catered? Where should I live or where do you think is best? What is included in my rent? When do I have to pay my accommodation deposit/Rent Instalment 1? Will I get my deposit back or is it taken off my rent? How much is the deposit for my accommodation? What do I need to bring with me? Will I be guaranteed BU Student accommodation 2020? How do I apply for accommodation? I would like to make a complaint about drugs within my accommodation.