These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Updating your address and contact details
Undergraduate: Prior to completing your online registration at BU: If you are going to start an undergraduate course you need to make any changes to your personal details via UCAS Track. Once BU receives an update from UCAS our systems will automatically update our records. If you are going to start a postgraduate course you can update your personal details on myHub.
Postgraduate: Prior to completing your online registration at BU: Please amend your details directly on myHub. This amendment will automatically be shared with our student records within 48 hours.
After enrolment at BU: You can login and update your address and contact details via myHub or the Log-in services section of the website. Go to the 'my details' section where you will see your personal details including your address. Simply click on 'edit' and update your information then click 'store'.
If you encounter any problems, please contact AskBU.