These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Conditional Firm Offer Holders
Once you have reserved your room, you will not need to make a payment until your offer becomes Unconditional Firm (UF). For details about when you can reserve a room, please visit our How to book accommodation webpage
Unconditional Firm (UF) Holders:
If you have booked a room in a BU Managed property - Dorchester House, Student Village, or Unilets - you will be required to pay your "Rent Instalment 1" at the time of booking to secure your room.
If you have booked a room in one of our partner halls, the accommodation provider will contact you within 5 days of you making your booking to arrange taking your payment.
For more information, please see our payment information webpage.