These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
"IT Queries" 26 FAQs
- What is Pulse (Brightspace)?
- I’ve recently changed my option choices and these units are missing from my timetable.
- Online Zoom meetings don’t align to my timetable
- What is Multi-Factor Authorisation (MFA)?
- Where can I find some help with Brightspace?
- Can I sync my BU timetable to my personal calendar?
- How can I set up my BU email account on my smartphone?
- How do I access my emails?
- How do I access lecture notes and materials?
- I’m a new student – where do I find my preparation activities?
- How do I get my BU emails to forward to my personal email address?
- Can I book a room to study and/or a computer on campus?
- Staff FAQs for IT Services
- Can I access Brightspace (VLE) and my BU email account after I have graduated?
- How do I add print credit to my card?
- How can I get my dissertation bound?
- Where can I find the unit guides for my course?
- How do I submit my assignment online?
- How do I install Microsoft Office 365?
- Can I borrow AV equipment?
- I have printed a document but it has not released. What can I do?
- Can I add university printers to my PC/Laptop?
- How can I print, copy and scan work?
- How do I get support for my personal IT equipment?
- Where can I get IT support?
- I am unable to login to Brightspace - Virtual Learning Environment (VLE)