These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
"Registration and Enrolment" 28 FAQs
- What is Multi-Factor Authorisation (MFA)?
- How do I register at the police station if I'm on a Student visa?
- Do I need to return my uniform?
- When will my timetable be available?
- Online Registration (OLR) unavailable - Continuation students
- Online registration access problems (OLR)
- I have made a mistake during my online registration. What should I do?
- How can I find an occupation code for online registration (OLR)?
- How can I choose my options?
- Council Tax exemption for international students
- Withdrawal Fees - 14 Day Cancellation Policy
- MyHub login problem
- Who is eligible for a Bournemouth University ID card?
- Thinking of interrupting your studies or leaving BU?
- How can I change my name on my student record?
- Do I have to complete online enrolment when I'm on a placement/sandwich year?
- Updating your address and contact details
- I can't see the correct units on my Brightspace (VLE). What should I do?
- How can I find out about changing my course?
- What are the holiday dates for my course?
- I've forgotten my username and/or password
- What are the academic term / semester dates?
- Council Tax Exemption whilst interrupting study
- Eligibility for a Council Tax Exemption Certificate
- What is my student number?
- Can I attend my course part time?
- Enrolment and being made live on the system. What does this mean?
- How much does a replacement ID card cost?