These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
"Registration and Enrolment" 28 FAQs
Online Registration (OLR) unavailable - Continuation students Online registration access problems (OLR) I have made a mistake during my online registration. What should I do? How can I find an occupation code for online registration (OLR)? How can I choose my options? Council Tax exemption for international students Withdrawal Fees - 14 Day Cancellation Policy Where can I have my document translated? How do I find my Seminar Group List in Brightspace (VLE)? Will I get a welcome pack? What if I want to transfer or withdraw from my accommodation? MyHub login problem Who is eligible for a Bournemouth University Smartcard? Thinking of leaving BU? How can I change my name on my student record? Do I have to complete online enrolment when I'm on a placement/sandwich year? Updating your address and contact details I can't see the correct units on my Brightspace (VLE). What should I do? How can I find out about changing my course? What are the holiday dates for my course? What are the term dates for my course? What are the academic term / semester dates? Eligibility for a Council Tax Exemption Certificate. What is my student number? Can I attend my course part time? Enrolment and being made live on the system. What does this mean? Changing course How much does a replacement ID card cost?