These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
"Registration and Enrolment" 10 SubCategories 36 FAQs
MyHub login problem
Who is eligible for a Bournemouth University Smartcard?
Do I have to complete the online enrolment when I'm on a sandwich year?
I can't see the correct units on my Virtual Learning Environment (VLE). What should I do?
What are the holiday dates for my course?
What are the term dates for my course?
What is my student number?
Enrolment and being made live on the system. What does this mean?
Changing course
I am trying to complete my online registration but my username and password don’t work
How much does a replacement ID card cost?
Certificates & Documents
Council Tax exemption for international students
Where can I have my document translated?
Council Tax exemption whilst suspending study
Eligibility for a Council Tax Exemption Certificate.
Course changes
Enrolment
How can I find an occupation code for online registration (OLR)?
Where can I have my document translated?
How do I find my Seminar Group in Brightspace?
Do I have to complete the online enrolment when I'm on a sandwich year?
Can I attend my course part time?
Enrolment and being made live on the system. What does this mean?
New ID Card
Online Registration (OLR)
How can I find an occupation code for online registration (OLR)?
Do I have to complete the online enrolment when I'm on a sandwich year?
Enrolment and being made live on the system. What does this mean?
I am trying to complete my online registration but my username and password don’t work