These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
If you have lost your student ID card there is a replacement fee of £10.
If your card has been stolen or damaged, or your enrolment dates have changed, then we can provide a free replacement.
Please note: We can only send your replacement ID card to the contact details on your student record. If you would like us to send information to a different address or email, please ensure you update your student record. If your previous card gave you access to car and/or bicycle parking, any BU building etc., you will need to ask BU reception to update this information on your new card.