These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Award Certificates will be printed using your full legal name (including middle names) as recorded on the student record system at the time the results were ratified at the Assessment Board. You can check your name on MyHub under the ‘Personal Details’ section and if your name is incorrect please check below to find out if/how you can get this changed.
Before your final Assessment Board has taken place
To update your name in time for it to be corrected for your graduation and award certificate, please visit AskBU before your Assessment Board has taken place with either the original or certified copy of one of the pieces of evidence listed below:
• Birth certificate
• Public announcement
• Statutory declaration
• Deed poll (change of name deed)
• Police report
• Marriage certificate
• Civil partnership certificate
• Divorce decree absolute
Due to the current restrictions and campus closure as a result of Covid-19, we can accept a scanned copy or clear photo of the evidence mentioned above.
After your final Assessment Board has taken place
Your certificate will show your name as it was recorded in our student records system at the time your award was ratified by the Assessment Board for your course. If your name has changed after your Assessment Board has taken place, the name on your certificate cannot be changed.
The only exception to this is if there is a spelling or administrative error in your name on your record or your middle name is not displayed on your record. In this instance please contact AskBU.
Gender Reassignment Name Change
We will need your current ID, for example a passport see the Student Names policy above for acceptable evidence and a statutory declaration relating to the name change. You will not need to supply a Gender Reassignment Certificate.