Bournemouth University ESD Production

Student Information Desk

These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.

I have been invited to attend an Academic Offences hearing. What should I do? I am not happy with the outcome of an Academic Offences hearing. Can I appeal? Where do I find the Appeals and Complaints procedures? How can I complain about noise and anti-social behaviour by students in my street? Where can I find the complaints policy and procedure? How can I find out more information about Academic Offences?

What is an academic appeal? I have attended a hearing (Complaint/Appeal/Disciplinary/Fitness) but I am not satisified with the panel decision. How do I appeal? What should I do if I am not happy with the response I have received to my complaint or appeal? Can I take my complaint or appeal directly to the Office of the Independent Adjudicator (OIA)? I want to submit an academic appeal. How do I do it? Where should I send my academic appeal?

I have a complaint about a partner college, how can I submit this? I want to make a complaint about the BU International College (Kaplan) What is a complaint? Who should I send my complaint to? What should I do if I am not happy with the response I have received to my complaint or appeal? Can I take my complaint or appeal directly to the Office of the Independent Adjudicator (OIA)? I want to submit a complaint. How do I do it? I have received a Noise Abatement Notice - can I appeal against it?

I have received a disciplinary penalty for noise nuisance. How do I appeal? I've received a disciplinary letter. How do I register for community engagement? I have received a Noise Abatement Notice - can I appeal against it?