These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Your outcomes letter will outline who you should contact in the first instance and the timescales permitted.
NB: You cannot appeal against the actual decision made, unless you believe mal-administration or procedural irregularity has occurred.
If you are not happy with the response, you are entitled to contact the Office of the Independent Adjudicator (OIA). The details and the timescales will be included in your Completion of Procedures Letter.