FAQ 292
How do I reset my password?

You can change your password via the student webpages.

  • Type your username and click "Forgotten Password".

  • You will be asked to enter your Username again, then click "Continue".
  • Before you can reset your password you must answer your security questions - then click "Continue".
  • If your password doesn't fulfill the requirements a message will appear on screen asking you to create one that meets the requirements.

  • You will need to enter your new password twice – this is to confirm that you have entered it accurately.
  • Click "Submit".

Once your password has been successfully changed you will receive a message of confirmation, then you will then be returned to the student webpages.

If you encounter any difficulty, please contact  AskBU, or IT Services.

Please note: If you are having problems accessing your timetable please contact AskBU.