Bournemouth University ESD Production

Student Information Desk

These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.

What are the library opening times? Lost property / personal belongings left in the Library

How do I book a library study room? How do I book a library PC or technobooth? How can I book a PC, Technobooth or Study Room?

Querying a book on my library borrower number Can I appeal against a library fine? How do I find out whether the library has a book or other item in stock? How many times can I renew a book? How do I reserve a book? How many books can I borrow?

How do I find out whether the library has a book or other item in stock?

Wireless access for BU students and staff Wireless access for visitors.

Where can I find past dissertations by BU students? How do I access Library electronic resources? How do I find out whether the library has a book or other item in stock?

Querying a book on my library borrower number Can I appeal against a library fine? Can I pay a library fine over the phone or online? How much are my library fines?

How do I reset my password?

How do I add print credit to my card? How can I print, copy and scan work?

Do you provide proof reading and transcription services? How do I become a facilitator for the Conversation Clubs? Support for learning another language with Languages@BU. Learn English with Languages@BU. Can I sign up for more than one language? Recognition of additional language with Languages@BU. How much does it cost to learn another language at BU? How do I enrol for Languages@BU? Can I study any other language? Can I learn a foreign language at Bournemouth University?

Laptop Loans

Where can I find a copy of the Library Rules?

Can I join the Library even though I am not studying at Bournemouth?

Where can I get help with referencing? Where can I find information on referencing?

How do I use Endnote? How do I access academic and study skills support? How do I get a copy of SPSS (Statistical Programme for the Social Sciences)? How do I get support with Peer Assisted Learning (PAL)? Where can I get a unit guide? Where can I find information on referencing? How can I access support for IT skills? How can I access past exam papers?

Library floor plans Where can I find past dissertations by BU students?