These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
"Library and Learning Support" 14 SubCategories 38 FAQs
Book a PC or Library Room
Querying a book on my library borrower number Can I appeal against a library fine? How do I find out whether the library has a book or other item in stock? How many times can I renew a book? How do I reserve a book? How many books can I borrow?
Connecting to WiFi
Where can I find past dissertations by BU students? How do I access Library electronic resources? How do I find out whether the library has a book or other item in stock?
Querying a book on my library borrower number Can I appeal against a library fine? Can I pay a library fine over the phone or online? How much are my library fines?
IT - Passwords
IT - Printers and copiers
Do you provide proof reading and transcription services? How do I become a facilitator for the Conversation Clubs? Recognition of additional language with Languages@BU. How do I enrol for Languages@BU?
How do I use Endnote? How do I get a copy of SPSS (Statistical Programme for the Social Sciences)? How do I get support with Peer Assisted Learning (PAL)? Where can I find the unit guides for my course? How can I access support for IT skills? How can I access past exam papers?