Laptop loans Library floor plans Querying a book on my library borrower number Can I appeal against a library fine? Can I pay a library fine over the phone or online? How much are my library fines? Can I join the Library even though I am not studying at Bournemouth? Where can I find a copy of the Library Rules? Wireless access for BU students and staff Where can I find past dissertations by BU students? How do I access Library electronic resources? How do I book a library study room? How do I find out whether the library has a book or other item in stock? How many times can I renew a book? How do I use Endnote? How do I get a copy of SPSS (Statistical Programme for the Social Sciences)? How do I reserve a book? How do I add print credit to my card? Wireless access for visitors. Do you provide proof reading and transcription services? What are the library opening times? Lost property / personal belongings left in the Library How can I book a PC, Technobooth or Study Room? How do I get support with Peer Assisted Learning (PAL)? Where can I find the unit guides for my course? How do I become a facilitator for the Conversation Clubs? How can I print, copy and scan work? How do I reset my password? How many books can I borrow? How can I access support for IT skills? Recognition of additional language with Languages@BU. How do I enrol for Languages@BU? How can I access past exam papers?