"Library and Learning Support" 18 Subcategories 54 FAQs
Can I access myBU and my BU email account after I have graduated? What are the library opening times? Lost property / Personal belongings left in the Library.

Book a PC or Library Room

How do I book a library study room? How do I book a library PC or technobooth? How can I book a PC, Technobooth or Study Room?

Borrowing

How do I find out whether the library has this book or other item in stock? How many times can I renew a book? How do I reserve a book? How many books can I borrow?

Borrowing - item query & fines appeal

Querying a book on my library borrower number Can I appeal against a library fine?

Catalogue Searches

How do I find out whether the library has this book or other item in stock?

Connecting to WiFi

Wireless access for BU students and staff Wireless access for visitors.

E-resources help

Where can I find past dissertations by BU students? How do I access Library electronic resources? How do I find out whether the library has this book or other item in stock?

Fines

Querying a book on my library borrower number Can I appeal against a library fine? Can I pay a library fine over the phone or online? How much are my library fines?

IT - misc

Can I access myBU and my BU email account after I have graduated?

IT - Passwords

How do I reset my password?

IT - Printers and copiers

How do I add print credit to my card? How can I print, copy and scan work?

Language support

Do you provide proof reading and transcription services? Support for learning another language with Languages@BU. Learn English with Languages@BU. Can I sign up for more than one language? Recognition of additional language with Languages@BU. How much does it cost to learn another language at BU? How do I enrol for Languages@BU? How do I become a facilitator for the Conversation Clubs? Can I study any other language? Can I learn a foreign language at Bournemouth University?

Laptop Loans

Laptop Loans

Library policies

Where can I find a copy of the Library Rules?

Memberships

Can I join the Library even though I am not studying at Bournemouth?

Referencing

Where can I get help with referencing? Where can I find information on referencing?

Room bookings - BU (Estates)

How do I book a library PC or technobooth? How can I book a PC, Technobooth or Study Room?

Study skills

How do I use Endnote? How do I access academic and study skills support? How do I get a copy of SPSS (Statistical Programme for the Social Sciences)? How do I get support with Peer Assisted Learning (PAL)? Where can I get a unit guide? Where can I find information on referencing? How can I access support for IT skills? How can I contact my Faculty Learning Technologist? How can I access past exam papers?

Where things are - Library

Library floor plans Where can I find past dissertations by BU students?