These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Querying a book on my library borrower number
If your library borrower record shows that you have a book on loan that you think you have already returned (or never borrowed), please contact us as soon as you notice this.
Please also check the Overdues and reminders page for more information.