These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Scams and fraud
Scams are often targeted at students to gain personal information or money, and can be by email, text, phone, social media, or in-person.
Common scams include parcel delivery scams, cryptocurrency and online trading scams, HMRC or gov.uk scams.
Financial scams are often aimed at international students, which can include National Insurance, tuition or visa fees, foreign exchange rates, Home Office fines, gift cards, or 'virtual kidnapping' scams from fake embassies.
If you have been contacted by someone that you are unsure is legitimate, or put under pressure, do not give out any personal or bank details. Read our Scams and fraud webpage which provides practical advice to help you avoid scams and fraud.
You may also find the following information relevant:
- Scams targeting international students
- Scam targeting Chinese students
BU offers wellbeing support for victims or potential victims of scam and fraud:
Our website also provides useful information on safeguarding.
If as a result of a scam or fraud, you are unable to meet your daily living costs you may find some helpful information on our financial support pages. Please contact AskBU for further information.