These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
Your financial support eligibility is assessed on the basis of the household income of wherever you are officially living. This may not be clear cut, but a good guide is where child benefit is paid. Here are some examples:
*If the parent is receiving child benefit, it is normally assumed that that is where the student officially lives, even if he or she also spends time with the absent parent
*A step-parent’s income is taken into account, but a brother's or a sister's isn’t
*An absent parent's income is not taken into account but maintenance support from that parent will be factored in.
For any other scenarios or further information please contact Student Finance England for a more definite response.