These FAQs are here to help you find the information you need, when you need it, but you can always contact AskBU if you’d like to talk to someone in person, by phone or email, or if you have feedback about the FAQs.
If you are a current BU student, it could be that your password has expired. Please contact either IT services on 01202 965515 or AskBU on 01202 969696, either of whom will be able to reset it for you.
If your course has recently ended, you should have received an automated email from MyCareerHub the day after your course end date with a link. Please follow the link in this email to update your password and regain access.
If you have not received such an email or you are still having problems, please email your details (name, course you were on and course leader) to email@example.com.